In this position, you will, resolve customer questions, complaints and requests via the telephone or e-mail in conformance with established policies, procedures and guidelines. Requires a working knowledge of Bank products and services to provide optimum service and effectively meet customer needs. Initiates opportunities to identify unmet customer financial needs and offers solutions that will benefit the customer. Successful candidates will need to complete initial and on-going training programs, including on-line courses, to maintain a comprehensive understanding of pertinent topics as the Bank deems necessary from time to time.
In this role, you will originate mortgage and consumer loans and perform a wide range of administrative duties in support of the Mortgage Origination Department in conformance with established Bank policies and procedures. Successful candidates will need to complete initial and on-going training programs including on-line courses to maintain comprehensive understanding of pertinent topics as the Bank deems necessary from time to time.
In this position, you will provide friendly, efficient customer service, processing transactions, answering customer questions, and helping customers with account inquiries. Tellers must follow bank policies, procedures and guidelines to prevent fraud and minimize the potential for loss. Candidates must successfully complete initial and on-going training programs, including on-line courses, to maintain a comprehensive understanding of pertinent topics as the Bank deems necessary from time to time.